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FCC proposal would help combat “ringless voicemail” robocalls

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Federal Communications Fee (FCC) Chairwoman Jessica Rosenworcel issued a proposal that might make it a lot tougher for robocallers to go away “ringless” voicemails in your inbox with out getting your permission first. Ringless voicemails are these annoying messages that seem in your voicemail inbox with out your cellphone really ringing first.

Rosenworcel says the know-how behind ringless voicemails ought to be topic to the identical guidelines laid out by the Phone Shopper Safety Act (TCPA), which is meant to dam robocallers from dialing your quantity with out your consent. The TCPA units plenty of different guidelines as effectively, requiring telemarketing companies to create and abide by a “Do Not Name” checklist and barring them from calling residences between 9PM and 8AM.

“Ringless voicemail might be annoying, invasive, and may result in fraud like different robocalls — so it ought to face the identical client safety guidelines,” Rosenworcel mentioned. “This FCC motion would proceed to empower shoppers to decide on which events they offer permission to contact them.”

Rosenworcel’s proposal is a response to a petition filed in 2017 by robocalling firm All In regards to the Message (PDF). The corporate argued robocalls that go straight to voicemail shouldn’t be protected by the TCPA, claiming that they’re technically not cellphone calls and, thus, shouldn’t be lumped in with the regulation. Final yr, the FCC began requiring all cellphone suppliers to implement a name verification service to assist shoppers determine robocalls.

Supply: The Verge