Scenic Extends Offers to Crystal Guests and Their Travel Agents

Scenic is providing passengers affected by Crystal Cruises’ suspension as much as $750 per particular person off a Scenic river cruise or as much as $1,000 per particular person off an ocean cruise – and two % bonus fee for journey advisors on bookings generated from present Crystal company.

The corporate can be providing decreased deposits of $250 per particular person on river cruises.

The presents are in impact by March 31, 2022.

“All of us at Scenic wish to suggest an answer that we really feel can mitigate the influence this information has had on you and your shoppers,” Scenic Group USA Vice President of Gross sales Ann Chamberlin stated in an e mail to journey advisors the week of Jan. 18.

“We perceive that these of you who’ve booked shoppers on these canceled cruises are experiencing misery of your individual by not with the ability to ship on the guarantees of somebody’s dream trip for causes of which you haven’t any management,” she stated.

Chamberlin additionally expressed sympathy for the posh line’s crew and staff.

“Our hearts exit to all the staff and crew members of Crystal Cruises as they’ve been a long-standing member of the cruise trade household and, though they’re opponents, we have now all the time been impressed with their excellent model and professionalism,” she stated.

In the meantime, one journey advisor praised Scenic for making the rebooking course of seamless.

“The entire Scenic reserving course of was nice and the reserving brokers who helped me had been superb,” stated Bob Papkin of Bob’s Final Journey LLC.

“The air division discovered a greater deal for my shoppers than my common air sources, and so they had been extraordinarily educated. Scenic had the entire rebooking achieved in half-hour, and my shoppers saved an extra 2000.00 and they’re thrilled.”

Brokers can contact Scenic reservation specialists at 844-921-4818, contact their Scenic regional gross sales director at gross [email protected] or go to scenicusa.com/presents/crystal-cruises-guest-offer.